I've used Don"t Panic IT solutions for 3 years..the first place i run to for any technical issues.. Dennis & Collin are professional, pleasant and always helpful to the end.. I recently switched laptops.. they coached me all the way with the new technology.. always asked if I had any add'l questions and invited me to call with specifics as I set up my new device. THANK YOU THANK YOU!! P ainsworth
Brought my laptop in on Wednesday afternoon. The keyboard stop working. Picked up laptop Thursday at 530pm. They said it was fixed with a driver/OS update. It's Friday morn and the first time i turned on the laptop, the keyboard is still broke. Taking Laptop back today. Will update as it goes. I already paid $90 for nothing. *** update *** Ok, my laptop was fixed. I took it back and the problem could not be repeated. The service was professional. I changed my review to 5 stars because this company solved the problem in the time they said they would. No up selling or sales pitches. i would recommend them to my peers
Collin and Dennis continue to provide me amazing and reliable services, always being there when needed. They are really know their IT stuff. Working with them is a pleasure because they are so patient and understanding.
Don't Panic has solved my computer issues from hardware/software repairs and updates to recommendations and assistance with purchases. They are always there for me whether in the store or remotely. Colin and Dennis are great technicians.
Very surprised by the high ratings on Google. They were unable to diagnose the problem with my laptop or offer possible causes other than to say there was a pressure point on the touchscreen, which did not nearly explain the problems that I reported when I brought it in, and they seemed quite unconcerned by this fact. No explanation, even tentative, was offered for why I was experiencing the problems (eg windows shutting spontaneously). They essentially ran diagnostics and update and charged $90.
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